Frequently Asked Questions
Everything you need to know about your Kikwear experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. Since our styles range from slim-fit to oversized, we recommend checking the 'Fit Note' section for each garment.
Are your materials sustainably sourced?
Kikwear is committed to ethical manufacturing. We partner with certified factories that prioritize fair labor practices and utilize high-quality, durable fabrics designed to last.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, orders are processed quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.